Chief Architect - NiCE

Define and own the multi-year target architecture across the entire product suite, balancing product autonomy with shared platform leverage. Establish an architecture strategy so that products can be delivered on-premise, in private cloud, in public cloud, or as pure cloud SaaS. Drive the platform and shared-services strategy (identity, data, integration, observability, deployment tooling) that reduces fragmentation across products. Help architects translate business and product strategy into technical roadmaps; advise the executive team on build-vs-buy, modernization, and major technology bets. Design abstractions and packaging models that let a single product run reliably across heterogeneous environments with differing scale, network, data residency, and operational constraints. Establish reference architectures and patterns for tenancy, configuration management, release/upgrade cadence, and feature parity across on-premise and cloud-hosted deployments. Embed security, privacy, and regulatory compliance into the architecture by design - addressing the standards relevant to financial services (e.g., data protection, auditability, segregation, encryption, and regional data residency). Define non-functional requirements and architectural guardrails for availability, disaster recovery, transactional integrity, performance, and observability appropriate to mission-critical financial systems. Partner with Security, Risk, and Compliance leadership to ensure the architecture withstands audit and regulatory scrutiny across jurisdictions. Establish and run an architecture governance function: standards, decision records, review processes, and a technology radar - proportionate enough to enable speed rather than obstruct it. Evaluate and select core technologies, platforms, and strategic vendors; own the long-term technology stack direction. Lead and mentor a community of architects and senior engineers; grow architectural capability across teams. Build consensus across product, engineering, security, operations, and commercial stakeholders, and make decisive calls when consensus isn't reachable. Represent the company's technical vision with key customers, partners, and prospects, and in due-diligence and pre-sales conversations for strategic deals. 12+ years in software engineering with a sustained track record in senior architecture roles; significant experience as a principal or chief-level architect. Demonstrated ownership of architecture for enterprise-grade products delivered across multiple deployment models - on-premise and cloud/SaaS - not solely cloud-native or solely on-premise. Deep, current expertise in distributed systems, multi-tenancy, data architecture, API/integration design, and at least one major public cloud (AWS, Azure, or GCP), alongside containerization and orchestration (e.g., Kubernetes). Strong command of security and resilience engineering for systems handling sensitive, high-stakes data. Experience operating in regulated environments , ideally financial services, with a working understanding of relevant compliance and audit obligations. Proven ability to lead technically without direct authority - influencing senior engineers, product leaders, and executives. Excellent written and verbal communication; able to move fluidly between board-level strategy and code-level detail. Direct fintech, banking, payments, capital markets, or financial-crime/compliance domain experience. Experience evolving a legacy on-premise product portfolio toward cloud and SaaS without abandoning existing enterprise customers. Familiarity with multi-region data residency, sovereignty, and localization requirements. Experience with FinOps / cloud cost governance at scale. Background contributing to or representing the company in security certifications and frameworks (e.g., SOC 2, ISO 27001, PCI DSS) relevant to fintech. Bachelor's or Master's in Computer Science, Engineering, or equivalent practical experience.

Define and own the multi-year target architecture across the entire product suite, balancing product autonomy with shared platform leverage. Establish an architecture strategy so that products can be delivered on-premise, in private cloud, in public cloud, or as pure cloud SaaS. Drive the platform and shared-services strategy (identity, data, integration, observability, deployment tooling) that reduces fragmentation across products. Help architects translate business and product strategy into technical roadmaps; advise the executive team on build-vs-buy, modernization, and major technology bets. Design abstractions and packaging models that let a single product run reliably across heterogeneous environments with differing scale, network, data residency, and operational constraints. Establish reference architectures and patterns for tenancy, configuration management, release/upgrade cadence, and feature parity across on-premise and cloud-hosted deployments. Embed security, privacy, and regulatory compliance into the architecture by design - addressing the standards relevant to financial services (e.g., data protection, auditability, segregation, encryption, and regional data residency). Define non-functional requirements and architectural guardrails for availability, disaster recovery, transactional integrity, performance, and observability appropriate to mission-critical financial systems. Partner with Security, Risk, and Compliance leadership to ensure the architecture withstands audit and regulatory scrutiny across jurisdictions. Establish and run an architecture governance function: standards, decision records, review processes, and a technology radar - proportionate enough to enable speed rather than obstruct it. Evaluate and select core technologies, platforms, and strategic vendors; own the long-term technology stack direction. Lead and mentor a community of architects and senior engineers; grow architectural capability across teams. Build consensus across product, engineering, security, operations, and commercial stakeholders, and make decisive calls when consensus isn't reachable. Represent the company's technical vision with key customers, partners, and prospects, and in due-diligence and pre-sales conversations for strategic deals. 12+ years in software engineering with a sustained track record in senior architecture roles; significant experience as a principal or chief-level architect. Demonstrated ownership of architecture for enterprise-grade products delivered across multiple deployment models - on-premise and cloud/SaaS - not solely cloud-native or solely on-premise. Deep, current expertise in distributed systems, multi-tenancy, data architecture, API/integration design, and at least one major public cloud (AWS, Azure, or GCP), alongside containerization and orchestration (e.g., Kubernetes). Strong command of security and resilience engineering for systems handling sensitive, high-stakes data. Experience operating in regulated environments , ideally financial services, with a working understanding of relevant compliance and audit obligations. Proven ability to lead technically without direct authority - influencing senior engineers, product leaders, and executives. Excellent written and verbal communication; able to move fluidly between board-level strategy and code-level detail. Direct fintech, banking, payments, capital markets, or financial-crime/compliance domain experience. Experience evolving a legacy on-premise product portfolio toward cloud and SaaS without abandoning existing enterprise customers. Familiarity with multi-region data residency, sovereignty, and localization requirements. Experience with FinOps / cloud cost governance at scale. Background contributing to or representing the company in security certifications and frameworks (e.g., SOC 2, ISO 27001, PCI DSS) relevant to fintech. Bachelor's or Master's in Computer Science, Engineering, or equivalent practical experience.

Define and own the multi-year target architecture across the entire product suite, balancing product autonomy with shared platform leverage. Establish an architecture strategy so that products can be delivered on-premise, in private cloud, in public cloud, or as pure cloud SaaS. Drive the platform and shared-services strategy (identity, data, integration, observability, deployment tooling) that reduces fragmentation across products. Help architects translate business and product strategy into technical roadmaps; advise the executive team on build-vs-buy, modernization, and major technology bets. Design abstractions and packaging models that let a single product run reliably across heterogeneous environments with differing scale, network, data residency, and operational constraints. Establish reference architectures and patterns for tenancy, configuration management, release/upgrade cadence, and feature parity across on-premise and cloud-hosted deployments. Embed security, privacy, and regulatory compliance into the architecture by design - addressing the standards relevant to financial services (e.g., data protection, auditability, segregation, encryption, and regional data residency). Define non-functional requirements and architectural guardrails for availability, disaster recovery, transactional integrity, performance, and observability appropriate to mission-critical financial systems. Partner with Security, Risk, and Compliance leadership to ensure the architecture withstands audit and regulatory scrutiny across jurisdictions. Establish and run an architecture governance function: standards, decision records, review processes, and a technology radar - proportionate enough to enable speed rather than obstruct it. Evaluate and select core technologies, platforms, and strategic vendors; own the long-term technology stack direction. Lead and mentor a community of architects and senior engineers; grow architectural capability across teams. Build consensus across product, engineering, security, operations, and commercial stakeholders, and make decisive calls when consensus isn't reachable. Represent the company's technical vision with key customers, partners, and prospects, and in due-diligence and pre-sales conversations for strategic deals. 12+ years in software engineering with a sustained track record in senior architecture roles; significant experience as a principal or chief-level architect. Demonstrated ownership of architecture for enterprise-grade products delivered across multiple deployment models - on-premise and cloud/SaaS - not solely cloud-native or solely on-premise. Deep, current expertise in distributed systems, multi-tenancy, data architecture, API/integration design, and at least one major public cloud (AWS, Azure, or GCP), alongside containerization and orchestration (e.g., Kubernetes). Strong command of security and resilience engineering for systems handling sensitive, high-stakes data. Experience operating in regulated environments , ideally financial services, with a working understanding of relevant compliance and audit obligations. Proven ability to lead technically without direct authority - influencing senior engineers, product leaders, and executives. Excellent written and verbal communication; able to move fluidly between board-level strategy and code-level detail. Direct fintech, banking, payments, capital markets, or financial-crime/compliance domain experience. Experience evolving a legacy on-premise product portfolio toward cloud and SaaS without abandoning existing enterprise customers. Familiarity with multi-region data residency, sovereignty, and localization requirements. Experience with FinOps / cloud cost governance at scale. Background contributing to or representing the company in security certifications and frameworks (e.g., SOC 2, ISO 27001, PCI DSS) relevant to fintech. Bachelor's or Master's in Computer Science, Engineering, or equivalent practical experience.