Product Data Analyst - Helfy

At Helfy, we’re building the future of digital healthcare — making access to prescriptions, treatments, and delivery simpler, smarter, and fully online. We’re looking for a Product Data Analyst who is passionate about turning data into actionable insights and helping shape outstanding digital health experiences through analytics and experimentation.

As a Product Data Analyst at Helfy, you’ll work closely with Product, Marketing, Operations, and R&D teams to analyze user behavior, identify growth opportunities, and support data-driven decision-making across our platforms. You’ll play a key role in measuring product performance, optimizing user journeys, and helping teams prioritize initiatives based on impact.

Helfy is a technology-driven group building the next generation of digital healthcare infrastructure. At the core of the group is DoktorABC, a leading telehealth marketplace operating across multiple international markets.

DoktorABC functions as an end-to-end telehealth marketplace, connecting:

• Patients seeking fast, convenient access to care
• Licensed doctors providing online consultations and prescriptions
• Pharmacies fulfilling prescriptions and OTC products
• Medication & OTC products, including regulated treatments
• Delivery partners ensuring fast, reliable home delivery

The platform seamlessly combines medical consultation, prescription handling, pharmacy fulfillment, and last-mile delivery into a single digital experience. Operating in regulated environments, DoktorABC enables millions of patients to receive treatment without queues, friction, or unnecessary in-person visits.

• Analyze product performance and user behavior to generate actionable insights
• Build and maintain dashboards, reports, and KPIs to support product and business decisions
• Partner closely with Product Managers to evaluate feature performance and identify optimization opportunities
• Design, monitor, and analyze A/B tests and experiments
• Identify trends, bottlenecks, and opportunities across the customer journey and conversion funnels
• Translate complex data into clear recommendations for cross-functional stakeholders
• Work with large datasets from multiple sources to ensure data accuracy and consistency
• Collaborate with Data, Marketing, and R&D teams to define tracking and measurement frameworks
• Support strategic decision-making through data analysis, forecasting, and performance monitoring

• 2+ years of experience as a Product Analyst, Data Analyst, or in a similar analytical role
• Strong SQL skills and experience working with large datasets
• Experience with BI and visualization tools such as Tableau, Looker, Power BI, Mixpanel, or similar
• Experience in B2C and large-scale platforms 
• Strong analytical thinking and problem-solving skills with a data-driven mindset
• Experience analyzing product funnels, user behavior, and conversion metrics
• Excellent communication skills and ability to present insights to non-technical stakeholders
• Experience working in cross-functional Agile environments
• Advantage: experience with Python, statistical analysis, or experimentation frameworks
• Advantage: experience in healthtech or telemedicine companies
• Advantage: experience in eCommerce, healthtech, or telemedicine companies