Full Cycle Sales Development Representative (SDR) - Loox

The Loox story is likely one you haven’t heard before. Founded in 2015, we’re a bootstrapped product-led company that has grown to over 130,000 customers, 500 million users per month and millions of annual revenue.

As the leading social proof solution for Shopify stores, our main focus now is expanding our platform to additional products and markets. Each new challenge requires different skill sets, and we’re forming a core team of creative innovators to lead us there.

This is a unique opportunity to be part of an organization that has the resources and scale of an established company and the energy, speed and team-size of an early-stage startup.

What’s the opportunity:

We're looking for a full cycle Sales Development Representative (SDR) to drive growth across our product suite. You'll own the entire sales motion - from the first cold call to close - as you upsell and cross-sell the Loox Convert plan and Reviewers.com to Shopify merchants.

This isn't a traditional lead-gen SDR role. You'll be the direct link between our merchants and our Product and Marketing teams, turning every call into an opportunity - whether that's a merchant upgrading their plan, one who churned telling us why, or a new merchant discovering Reviewers.com for the first time.

If you're a self-starter who loves to sell, enjoys owning a process end to end, and is comfortable digging into data to sharpen your approach, we'd love to meet you.

  What you'll do

• Cold call Shopify merchants to upsell and cross-sell the Loox Convert plan and Reviewers.com.
• Call merchants who uninstalled the app or haven't yet selected a plan to understand why and gather feedback.
• Run demo calls for Reviewers.com, showcasing its value to prospective merchants and helping them create their first campaign.
• Synthesize merchant feedback and share clear, actionable insights with our Product and Marketing teams.
• Analyze call and pipeline data to identify trends, spot opportunities, and continuously improve conversion.
• Run the day-to-day operations of the sales effort, including pipeline management, tracking, and reporting.

Requirements

• Native English speaker with a strong understanding of Hebrew.
• 2-3 years of previous experience in a full-cycle sales, SDR, or account management role.
• Confident, natural cold-caller who's comfortable owning conversations from first contact to close.
• Excellent written and verbal communication skills.
• Comfortable working with data and using it to inform decisions.
• Highly organized self-starter who enjoys building and running processes from scratch.

Nice to have

• Experience selling into the Shopify or eCommerce ecosystem.
• Experience with CRM and sales engagement tools.
• Familiarity with Loox and/or Reviewers.com.

Working hours

This is a hybrid role with a mix of Israeli and American hours:

• Sunday: OFF
• Monday: 10:00 - 19:00 in office in Ramat Gan
• Tuesday: 14:00 - 23:00 work from home
• Wednesday: 14:00 - 23:00 work from home
• Thursday: 10:00 - 19:00 in office in Ramat Gan
• Friday: 9:00 - 18:00 work from home