Account Manager, SME & Growth - Airwallex

Own and grow a portfolio of strategic accounts, developing account plans, increasing product adoption, deepening relationships and driving expansion through regular strategic customer engagements Identify, develop and close upsell and expansion opportunities, proactively managing them through the sales cycle from identification to close and revenue realisation Act as a trusted advisor to customers, understanding their business, industry and goals to help them maximise the value of Airwallex and identify opportunities to support their growth Lead complex commercial negotiations, including bespoke commercial agreements, multi-product solutions and high-value expansion opportunities Translate customer needs into solutions, understanding technical requirements and working across multiple products to develop compelling, commercially viable solutions Operate with ownership and agility, working independently, navigating ambiguity and adapting quickly in a fast-paced, changing environment Consistently achieve or exceed KPIs and revenue targets, staying curious about an evolving technology landscape and able to articulate its value to customers Fluent written and spoken English and Hebrew 3+ years of experience in account management or sales, ideally selling a technical product, with a proven track record of top performance Strong consultative selling skills, with the ability to manage complex sales cycles, understand customer strategies and pain points, and articulate compelling value propositions A proven track record of exceeding targets, with demonstrated success in high-target, high-pace environments Strong data analysis skills, with the ability to use data to develop account strategies, identify opportunities and build effective QBRs and account plans Experience managing complex, multi-product accounts, including developing and executing strategic account plans to drive retention, adoption and expansion Exceptional communication skills, with strong verbal and written English and Hebrew and the ability to communicate with both technical and commercial stakeholders Strong problem-solving, networking and relationship-building skills, combined with resilience, a positive attitude and a bias towards action when navigating blockers Strong technical aptitude, with the ability to understand complex technical problems and requirements Bachelor's degree or equivalent Experience in fintech, payments, financial services, B2B SaaS or another technology environment with complex products Experience with structured sales methodologies such as MEDDPICC Solid understanding of APIs Experience with Salesforce

Own and grow a portfolio of strategic accounts, developing account plans, increasing product adoption, deepening relationships and driving expansion through regular strategic customer engagements Identify, develop and close upsell and expansion opportunities, proactively managing them through the sales cycle from identification to close and revenue realisation Act as a trusted advisor to customers, understanding their business, industry and goals to help them maximise the value of Airwallex and identify opportunities to support their growth Lead complex commercial negotiations, including bespoke commercial agreements, multi-product solutions and high-value expansion opportunities Translate customer needs into solutions, understanding technical requirements and working across multiple products to develop compelling, commercially viable solutions Operate with ownership and agility, working independently, navigating ambiguity and adapting quickly in a fast-paced, changing environment Consistently achieve or exceed KPIs and revenue targets, staying curious about an evolving technology landscape and able to articulate its value to customers Fluent written and spoken English and Hebrew 3+ years of experience in account management or sales, ideally selling a technical product, with a proven track record of top performance Strong consultative selling skills, with the ability to manage complex sales cycles, understand customer strategies and pain points, and articulate compelling value propositions A proven track record of exceeding targets, with demonstrated success in high-target, high-pace environments Strong data analysis skills, with the ability to use data to develop account strategies, identify opportunities and build effective QBRs and account plans Experience managing complex, multi-product accounts, including developing and executing strategic account plans to drive retention, adoption and expansion Exceptional communication skills, with strong verbal and written English and Hebrew and the ability to communicate with both technical and commercial stakeholders Strong problem-solving, networking and relationship-building skills, combined with resilience, a positive attitude and a bias towards action when navigating blockers Strong technical aptitude, with the ability to understand complex technical problems and requirements Bachelor's degree or equivalent Experience in fintech, payments, financial services, B2B SaaS or another technology environment with complex products Experience with structured sales methodologies such as MEDDPICC Solid understanding of APIs Experience with Salesforce

Own and grow a portfolio of strategic accounts, developing account plans, increasing product adoption, deepening relationships and driving expansion through regular strategic customer engagements Identify, develop and close upsell and expansion opportunities, proactively managing them through the sales cycle from identification to close and revenue realisation Act as a trusted advisor to customers, understanding their business, industry and goals to help them maximise the value of Airwallex and identify opportunities to support their growth Lead complex commercial negotiations, including bespoke commercial agreements, multi-product solutions and high-value expansion opportunities Translate customer needs into solutions, understanding technical requirements and working across multiple products to develop compelling, commercially viable solutions Operate with ownership and agility, working independently, navigating ambiguity and adapting quickly in a fast-paced, changing environment Consistently achieve or exceed KPIs and revenue targets, staying curious about an evolving technology landscape and able to articulate its value to customers Fluent written and spoken English and Hebrew 3+ years of experience in account management or sales, ideally selling a technical product, with a proven track record of top performance Strong consultative selling skills, with the ability to manage complex sales cycles, understand customer strategies and pain points, and articulate compelling value propositions A proven track record of exceeding targets, with demonstrated success in high-target, high-pace environments Strong data analysis skills, with the ability to use data to develop account strategies, identify opportunities and build effective QBRs and account plans Experience managing complex, multi-product accounts, including developing and executing strategic account plans to drive retention, adoption and expansion Exceptional communication skills, with strong verbal and written English and Hebrew and the ability to communicate with both technical and commercial stakeholders Strong problem-solving, networking and relationship-building skills, combined with resilience, a positive attitude and a bias towards action when navigating blockers Strong technical aptitude, with the ability to understand complex technical problems and requirements Bachelor's degree or equivalent Experience in fintech, payments, financial services, B2B SaaS or another technology environment with complex products Experience with structured sales methodologies such as MEDDPICC Solid understanding of APIs Experience with Salesforce